[rt-users] RT 4.0.2: Custom Condition Fails

Ruslan Zakirov ruz at bestpractical.com
Sun Oct 16 06:57:10 EDT 2011


Module refresh in development mode sometimes fails to load changed code.

Regards, Ruslan. From phone.
14.10.2011 17:40 пользователь "Kevin Falcone" <falcone at bestpractical.com>
написал:

> > What's odd is that the scrip worked just fine this morning, at least once
> (I swear I made no changes!):
> >
> > Oct 14 07:20:46 rt2 RT: <rt-4.0.2-3121-1318591246-1717.1267-14-0 at InforMed,LLC>
> #1267/20086 - Scrip 14 On After Hours Create Notify On-call Support Desk
> Staff (/
> > usr/local/rt/sbin/../lib/RT/Action/SendEmail.pm:301)
> >
> > However, tickets created during business hours are again throwing the
> error related to a missing new() method.  I'll double-check the condition
> module's name, permissions, and directory/path permissions again, to be
> certain.
>
> If it breaks sometimes and not others, something changed.
> It may be as simple as permissions changing and then a new apache
> child being spawned, but you'll need to figure out what is different.
>
> -kevin
>
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>
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