[rt-users] FW: text file attachments being stripped

Alex Young AlexYoung at HousingPartners.co.uk
Tue Oct 18 08:23:37 EDT 2011


Sorry, should have mentioned this is on RT 3.8.8 and that postfix is
also installed for collecting email for RT.

 

From: Alex Young 
Sent: 18 October 2011 13:18
To: rt-users at lists.bestpractical.com
Subject: text file attachments being stripped

 

Hi,

                We are seeing an odd thing happening with outbound email
when there is a text file attachment. It's being stripped out at some
point. All other file attachments work fine. Also inbound text file work
fine.

 

The ticket history does show the text/plain attachment on the
Correspondence added transaction.

 

$MailCommand is set to the default sendmailpipe.

 

Anyone know why or what is dropping the text/plain attachments outbound?

 

Thanks,

Alex

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