[rt-users] RT4 - Auto-close tickets after X days

Joachim Thuau Joachim.Thuau at spacex.com
Mon Oct 24 15:23:17 EDT 2011


You should be able to, in the worst case scenario, to use rt-crontool to
make it happen.
That being said, there are probably better ways to do this.

Jok
-- 
| Joachim Thuau | Linux Systems Administrator / SpaceX |
| Cell: 310-890-7937 | Office: 310-363-6153 |




On 10/24/11 2:42 AM, "Laurent Mander" <lmander at mixvoip.com> wrote:

>
>
>Hi guys,
>
>Is there any possibility or script to close tickets (open, new, ...)
>after X days in RT4?
>
>
>Many thanks,
>Laurent
>--------
>RT Training Sessions (http://bestpractical.com/services/training.html)
>*  Washington DC, USA  October 31 & November 1, 2011
>*  Barcelona, Spain  November 28 & 29, 2011




More information about the rt-users mailing list