[rt-users] Searching for values in a custom field identified by ID?

Kevin Falcone falcone at bestpractical.com
Tue Oct 25 12:25:20 EDT 2011


On Tue, Oct 25, 2011 at 01:48:30PM +0200, tobiasbp wrote:
> Hello list.
> 
> I'm looking for resolved tickets with the value of 0 in the custom
> field called "Invoice no." like this:
> $tickets->FromSQL('("CF.{Invoice no.}"=0 AND Status = "Resolved")');
> 
> The above works, but I would like to refer to the custom field by its
> ID. How should i formulate my search?

Why do you want to use the ID?
If you're worried about name changes, just load the CF and use the
->Name method to ensure you're always using the up-to-date name

-kevin
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