[rt-users] Adding custom field to the Queue object thru initial data script (4.0.2)

Srikumar Nair srikumarp at fb.com
Wed Oct 26 18:48:24 EDT 2011


That is perfect. That did the trick..

On 10/26/11 3:24 PM, "Kevin Falcone" <falcone at bestpractical.com> wrote:

>On Wed, Oct 26, 2011 at 10:20:24PM +0000, Srikumar Nair wrote:
>> I got that suggestion (Queue => 0) from Ruslan for another question.
>
>Correct, it applies to Ticket Custom Fields, which is the question
>Ruslan was answering.
>
>> BTW, back to my original question..
>> 
>> I am trying to create a custom field on the Queue object with the
>>initial
>> data script, which has the following entry:
>> 
>>     {
>>         Name        => 'Country',
>>         Type        => 'SelectSingle',
>>         LookupType  => 'RT::Queue',
>>         Disabled    => 0,
>>         Queue       => 0,
>>         Description => 'Country information is used to identify country
>> specific queues',
>>     },
>> 
>> My assumption is specifying the LookupType as 'RT::Queue' will make it
>>add
>> it to the Queue object. But this gets added to the Ticket object.
>> 
>> How do I add custom field to Queue Object?
>
>Remove Queue => 0 from the code you've pasted.
>
>-kevin
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