[rt-users] Having Resolved tickets Reply to Requestor

Derek Rumig derek.rumig at gridway.net
Fri Sep 2 10:52:28 EDT 2011


I had changed this in 3.8.7, but cannot find the right spot in 4.0.1 to change the default action from Comment to Respond when selecting Resolve from the actions menu. Anyone find this?

[Description: Description: Description: GridWayx150]
Derek Rumig  Derek.Rumig at gridway.net

P: 613.240-8867 http://gridway.net<http://gridway.net/contact.html>

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