[rt-users] Why is RT looking for GraphViz.pm?

Kevin Falcone falcone at bestpractical.com
Tue Sep 6 15:27:57 EDT 2011


On Tue, Sep 06, 2011 at 04:13:19PM -0300, Aline Guedes wrote:
>    I haven't enabled GraphViz when installing RT 4.0.2, but I still get the following error
>    message in rt.log:

Those are debug messages, you may want to tune your loglevel.

Set( $DisableGraphViz,  1 );

to explicitly tell RT to turn it off

>    You've enabled GraphViz, but we couldn't load the module: Can't locate GraphViz.pm in @INC
>    (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib
>    /opt/rt4/local/plugins/RT-Extension-CommandByMail/lib
>    /opt/rt4/local/plugins/RT-Extension-MergeUsers/lib /opt/rt4/sbin/../lib
>    /opt/rt4/libperl/lib/perl5/i686-linux-gnu-thread-multi
>    /opt/rt4/libperl/lib/perl5/ppc64-linux-thread-multi /opt/rt4/libperl/lib/perl5
>    /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
>    /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at
>    /opt/rt4/sbin/../lib/RT/Config.pm line 542. (/opt/rt4/sbin/../lib/RT/Config.pm:543)
> 
>    Follows the command line used to configure RT:
>    ./configure --with-db-rt-pass=xxxxxxx --with-web-user=apache --with-web-group=apache
>    --enable-gd
> 
>    Do I need GraphViz.pm anyway?
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