[rt-users] Why is RT looking for GraphViz.pm?

Aline Guedes aline.guedes at gmail.com
Tue Sep 6 16:02:32 EDT 2011


humm I wans't aware of that option.

It worked! Thanks!

On Tue, Sep 6, 2011 at 4:27 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Tue, Sep 06, 2011 at 04:13:19PM -0300, Aline Guedes wrote:
> >    I haven't enabled GraphViz when installing RT 4.0.2, but I still get
> the following error
> >    message in rt.log:
>
> Those are debug messages, you may want to tune your loglevel.
>
> Set( $DisableGraphViz,  1 );
>
> to explicitly tell RT to turn it off
>
> >    You've enabled GraphViz, but we couldn't load the module: Can't locate
> GraphViz.pm in @INC
> >    (@INC contains: /opt/rt4/sbin/../local/lib
> /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib
> >    /opt/rt4/local/plugins/RT-Extension-CommandByMail/lib
> >    /opt/rt4/local/plugins/RT-Extension-MergeUsers/lib
> /opt/rt4/sbin/../lib
> >    /opt/rt4/libperl/lib/perl5/i686-linux-gnu-thread-multi
> >    /opt/rt4/libperl/lib/perl5/ppc64-linux-thread-multi
> /opt/rt4/libperl/lib/perl5
> >    /usr/local/lib64/perl5 /usr/local/share/perl5
> /usr/lib64/perl5/vendor_perl
> >    /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at
> >    /opt/rt4/sbin/../lib/RT/Config.pm line 542.
> (/opt/rt4/sbin/../lib/RT/Config.pm:543)
> >
> >    Follows the command line used to configure RT:
> >    ./configure --with-db-rt-pass=xxxxxxx --with-web-user=apache
> --with-web-group=apache
> >    --enable-gd
> >
> >    Do I need GraphViz.pm anyway?
>
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