[rt-users] Modify and Save existing Searches: Advanced Format Page

[Shawn O'Connor]

Well, at least its on the radar and I know I'm not going crazy.  Thanks for the update.  

Also -- is there a workaround that you know of?  Any idea when a fix will be available?

Thanks again.  

--- On Thu, 9/8/11, Kevin Falcone <falcone at bestpractical.com> wrote:

> From: Kevin Falcone <falcone at bestpractical.com>
> Subject: Re: [rt-users] Modify and Save existing Searches: Advanced Format Page
> To: rt-users at lists.bestpractical.com
> Date: Thursday, September 8, 2011, 12:22 PM
> On Thu, Sep 08, 2011 at 12:53:49PM
> -0400, Christopher Lasater wrote:
> > I have the same issue, it seems like when you go to
> the advanced page and back the Saved Search Name is not
> populated anymore.  This seems like a bug to me. 
> I usually have to save the Search as a different name,
> delete the original, and then change the name of the new one
> to match the old.  :( 
> 
> There's an open ticket being worked for this issue
> 
> http://issues.bestpractical.com/Ticket/Display.html?id=18001&user=guest&password=guest
> 
> -kevin
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]
> On Behalf Of Shawn O'Connor
> > Sent: Thursday, September 08, 2011 12:47 PM
> > To: rt-users at lists.bestpractical.com
> > Subject: [rt-users] Modify and Save existing Searches:
> Advanced Format Page
> > 
> > I'm using RT 4.02 and logged in as root.  I'm
> trying to modify an existing search from the Advanced Edit
> Search page.  Something simple like change the display
> Title from "subject" to subject1" -- just to see if it will
> work.  I'm using the Advanced Edit Query view (from the
> Advanced link at the top of the page).  No matter what
> I do I can't seem to get it to save the search.
> > 
> > I load the query.  Click on advanced.  Under
> the format field I just change the subject title to
> "subject1".  Click "Apply".  I get returned to the
> main edit screen.  Then click "update format and
> search".  The query works and the format change is
> taken.  I can click on "Edit Search" again to get back
> to the main edit page -- but the option to save the search
> isn't there (or rather update).  If I click save it
> creates an unnamed search.  If I click save and
> manually set the name to the name of the search I am trying
> to edit (just type it in) then I get two searches with the
> same name.  How do I modify the search and save it if I
> go to the advanced edit page?
> > 
> > As long as I don't go to the advanced page I can save
> changes all day long.  Is this a bug, it's not intended
> to work that way, or am I doing something wrong? -- Thanks.
> 
> -----Inline Attachment Follows-----
> 
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA — September 26 & 27, 2011
> *  San Francisco, CA, USA — October 18 & 19,
> 2011
> *  Washington DC, USA — October 31 & November 1,
> 2011
> *  Melbourne VIC, Australia — November 28 & 29,
> 2011
> *  Barcelona, Spain — November 28 & 29,
> 2011