[rt-users] RT4.0.2 Branded Queue

[Indrek Paas]

Hi,

That was easy. Didn't notice the field before.
I will test it when I get the chance.

Thank you,


On Tue, Sep 13, 2011 at 5:03 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Tue, Sep 13, 2011 at 01:19:36PM +0300, Indrek Paas wrote:
>> Hi,
>>
>> I have been trying to get BrandedQueues to work with RT4 on Debian.
>> Got the extension installed but when I activate in RT_SiteConfig.pm
>> and issue Apache restart I get:
>
> The BrandedQueues extension has been part of core since 3.8.0 and the
> plugin is likely to break modern RTs.  You can access the subject tag
> branding from the Queue Admin page.
>
> -kevin
>
>> # /etc/init.d/apache2 restart
>> Restarting web server: apache2[Tue Sep 13 10:12:34 2011] [warning]:
>>       (in cleanup) Error while loading /opt/rt4/sbin/rt-server: Can't
>> locate object method "new" via package "RT::CurrentUser" at
>> /opt/rt4/sbin/../lib/RT/Handle.pm line 239.
>> (/opt/rt4/sbin/../lib/RT.pm:342)
>>  ... waiting [Tue Sep 13 10:12:35 2011] [warning]:    (in cleanup) Error
>> while loading /opt/rt4/sbin/rt-server: Can't locate object method
>> "new" via package "RT::CurrentUser" at
>> /opt/rt4/sbin/../lib/RT/Handle.pm line 239.
>> (/opt/rt4/sbin/../lib/RT.pm:342)
>>
>> When I comment out the line:
>>
>> use RT::Extension::BrandedQueues;
>>
>> Apache starts and RT is back.
>>
>> I have been going through articles from Google and old posts in
>> mailing list. All were pointing to this extension and I didn't find
>> anything that would suggest that queue branding is built into RT4.
>
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