[rt-users] Detailed programming API?

Garry Booth G.Booth at lboro.ac.uk
Fri Sep 16 04:07:15 EDT 2011


Hi Steve

This isn't quite what you want, but should get you started, it takes a list of usernames and email addresses from a txt file in the form: - username:email. It does some checking of the addresses against whats in rt and then sets a new name, new email address, a new password, removes privileges and disables the account.

it runs from opt/rt3/local/bin

Shout if you need anything explaining etc.

regards
Garry

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--
Dr Garry Booth
IT Services
Loughborough University

On 15 Sep 2011, at 20:44, Cena, Stephen (ext. 300) wrote:

> I'm trying to write some scrips for RT, specifically one that will take a requestors email address & see if they are a current user. If not, create a password & allow the user to get in. Nothing I'm trying is working at all. My Perl is a little rusty, but I'm having a hell of a time figuring out what to call from where. The perldoc for the .pm files in the /lib/RT folder seems to be the only reference.
>  
> Is there something a little more detailed out there?
>  
> Steve
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