[rt-users] Where can I find the RT password reset extension for RT 3.8?

Bart bart at pleh.info
Mon Sep 19 13:45:35 EDT 2011


2011/9/19 Kevin Falcone <falcone at bestpractical.com>
>
> On Mon, Sep 19, 2011 at 11:14:54AM +0200, Bart wrote:
> >    The plugin seems to work just fine under RT4 (I'm running 4.0.2 in our testing environment).
> >    The only problem I noticed was when you have multiple e-mail addressees with a user (comma
> >    separated). It then expects the entire string to be entered as an e-mail address (obviously
> >    nobody will be able to do this lol). This is something we only have for our testing
> >    environment, in the real environment we won't be having multiple e-mail addresses with a user.
>
> So you know, multiple comma addressed emails being allowed on Users is
> a bug.  It'll only work some of the time in some places in RT and I
> fully expect a future version of RT to apply much stricter validation
> to that field since it causes frustrating bugs when garbage gets into
> it.
>
> -kevin

Fair enough.

Are there any plans for adding multiple e-mail addresses to a user
account? (having 1 primary address and a few secondary addresses for
the purpose of recognising users and registering tickets to the same
requestor)

--
Bart



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