[rt-users] Search for tickets of my group

[Kevin Falcone]

On Thu, Sep 22, 2011 at 02:50:30PM +0200, Michael Polenske wrote:
> >Cc is for ticket Ccs, QueueCc is for Queue Ccs.  You probably want
> QueueCc
> 
> No. Let me explain little bit more:
> 
> - I have a group called TEST, id is 138,, contains two user
> - create a ticket, set group TEST in cc
> - now find all tickets with group TEST in cc
> 
> I tried all of the *.id options I found in RT (4.0.2) - no one worked:
> Requestor.id = 138 OR Cc.id = 138 OR AdminCc.id = 138 OR Watcher.id =
> 138 OR Owner.id = 138 OR QueueCc.id = 138 OR QueueAdminCc.id = 138 OR
> QueueWatcher.id = 138

You want CCGroup.id = 128 but keep in mind that it only works for
ticket roles not queue roles.

Also, you need to have a user in the group, empty groups added as Ccs
won't match.

-kevin
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