[rt-users] rt-users Digest, Vol 97, Issue 1

[Cena, Stephen (ext. 300)]

I tried running rt-validator, but the problem persists.

   1. Re: "Couldn't find Ticket for reminder XXX. Please	contact
      administrator." (Ruslan Zakirov)



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Message: 1
Date: Sat, 31 Mar 2012 20:29:56 +0400
From: Ruslan Zakirov <ruz at bestpractical.com>
To: "Cena, Stephen (ext. 300)" <SJC at qvii.com>
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] "Couldn't find Ticket for reminder XXX. Please
	contact administrator."
Message-ID:
	
<CAMOxC8srqoWrENAt8YbEqhZyPLLoeN2OzeDB9f6xRnhi9sBKkg at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Often contact administrator means that admin may find additional info in
logs. As far as I recall this errror means that reminder references not
existing ticket. You can use rt-validator script to check db integrity.

Ruslan from phone.
31.03.2012 19:00 ???????????? "Cena, Stephen (ext. 300)" <SJC at qvii.com>
???????:

> **
> I've just completed an upgrade from RT 3.8.10/.DEB to RT 4.0.5/source 
> on Ubuntu 11.10. Everything is running beautifully with one exception.

> On my dashboard under "My Reminders", I now get "Couldn't find Ticket 
> for reminder XXX. Please contact administrator.". I performed a "make 
> upgrade-database" and gave it 3.8.10 as my source database.
>
> What can I do to correct this problem?
>
> *Stephen Cena*
> MIS/IT Dept - Quality Vision International 850 Hudson Ave 
> Rochester,NY. 14621
> Ph: 585-544-0450 x300
> "Thank you for helping us help you help us all."
>
>
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