[rt-users] Accent (diacritic) in attachment name -> diacritic in transaction subject broken

[Pavel Sidlo]

Hi Thomas,

applying patch solved the problem.

Thank you a lot for your help.

Best regards,

Pavel Sidlo
e-mail: pavel.sidlo at topdigital.cz

Dne 3.4.2012 16:51, Thomas Sibley napsal(a):
> On 04/01/2012 02:46 PM, Pavel Šidlo wrote:
>> I have problem with diacritic (accent) encoding (non English characters)
>> for Czech language.
>>
>> Subject with diacritic is broken when I add file attachment with
>> diacritic. In test case I did:
>> - attached PŘÍLIŠŽLUŤOUČKÝKŮŇÚPĚLĎÁBELSKÉKÓDY.bin with any content
>>
>> - filled subject PŘÍLIŠŽLUŤOUČKÝKŮŇÚPĚLĎÁBELSKÉKÓDY
>>
>> - sent it as Correspond or Comment
>>
>> - subject in RT frontend is set to:
>> PŘÍLIŠŽLUŤOUČKÝKŮŇÚPĚLĎÁBELSKÉKÓDY
>>
>> - subject in Correspond e-mail notification is wrong:
>> PŘÍLIŠ ŽLUŤOUČKÝ KŮŇ ÚPĚL ĎÁBELSKÉ KÓDY
>
> I believe this bug was recently fixed on the branch
> 4.0/unicode-transaction-subjects
> <https://github.com/bestpractical/rt/compare/4.0-trunk...4.0/unicode-transaction-subjects>.
>
> The branch hasn't been merged yet, pending some discussion of a larger
> fix, however you can try applying the following patch and see if it
> fixes your problem:
>
>      curl https://github.com/bestpractical/rt/commit/57ea0c02.patch \
>         | patch -p1 -d /opt/rt4
>
> You'll need to restart RT after the patch succeeds.
>
> Thomas
>