[rt-users] Summary of time worked by user

Joshua Laroff jlaroff at gmail.com
Tue Apr 10 15:28:17 EDT 2012


Hello,
On ticket resolution we use a template that returns a summary of the
ticket. In this template we display the total time worked.
Is there any way I can get the total time worked by user to also be
displayed?  What is the best way to grab this data?

Thanks
JL



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