[rt-users] RT 4.0.5 bug in Excel export

[L B]

On Wed, Apr 11, 2012 at 2:35 PM, Tim Cutts <tjrc at sanger.ac.uk> wrote:
>
> On 11 Apr 2012, at 10:25, L B wrote:
>
>>>
>>> I saw a similar thing when using Status with a CustomStatus callback which colours my statuses (as in the example in the Wiki).
>>>
>>> The problem in that case was that the callback was being called *after* the Excel export does its ScrubHTML bit, so HTML gets through.  I had to alter my callback so that it checked if the request for a Results page.
>>>
>>> This looks like a similar issue.  Are you using any callbacks or extensions which change how the priorities are displayed in your web pages?  If you are, that's probably the cause.
>>
>> Yes, I use http://search.cpan.org/dist/RT-Extension-PriorityAsString/ extension.
>
> Aha!  The issue here is not a bug in RT 4.x at all, but merely a plugin which hasn't been updated for RT 4.
>

Thanks Tim for the investigation.

Hello Ruslan,

Do you plan to upgrade your extension or should I try this hack?

Thanks!
-- 
L.B.