[rt-users] RT 4.0.5 bug in Excel export

Kevin Falcone falcone at bestpractical.com
Wed Apr 11 10:50:53 EDT 2012


On Wed, Apr 11, 2012 at 04:03:57PM +0200, L B wrote:
> On Wed, Apr 11, 2012 at 2:35 PM, Tim Cutts <tjrc at sanger.ac.uk> wrote:
> >
> > On 11 Apr 2012, at 10:25, L B wrote:
> >
> >>>
> >>> I saw a similar thing when using Status with a CustomStatus callback which colours my statuses (as in the example in the Wiki).
> >>>
> >>> The problem in that case was that the callback was being called *after* the Excel export does its ScrubHTML bit, so HTML gets through.  I had to alter my callback so that it checked if the request for a Results page.
> >>>
> >>> This looks like a similar issue.  Are you using any callbacks or extensions which change how the priorities are displayed in your web pages?  If you are, that's probably the cause.
> >>
> >> Yes, I use http://search.cpan.org/dist/RT-Extension-PriorityAsString/ extension.
> >
> > Aha!  The issue here is not a bug in RT 4.x at all, but merely a plugin which hasn't been updated for RT 4.
> >
> 
> Thanks Tim for the investigation.
> 
> Hello Ruslan,
> 
> Do you plan to upgrade your extension or should I try this hack?

Please don't CC developers directly, lots of us work on the
extensions.  It would be great if Tim filed his patch in the appropriate
rt.cpan.org queue.

-kevin
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