[rt-users] RT::Authen::ExternalAuth with AD...

Glenn Sieb ges at wingfoot.org
Sat Apr 21 11:49:08 EDT 2012


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On 4/20/12 2:52 AM, Joop wrote:
> Glenn Sieb wrote:
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>> On 4/19/12 9:23 PM, Jeff Blaine wrote:
>> 
>>> Share the solution?
>>> 
>> 
>> In the LDAP definition of RT_SiteConfig, where you set up the
>> user to query as, and such, the ldap user login wasn't working
>> until we added the @domain.ou bit to the end of it.
>> 
>> So if the AD domain is dc=intranet,dc=local, the user had to be 
>> user at intranet.local then it started working.
>> 
> I'm also using AD and I don't have to add the @domain.local to my
> login. I had a look at your RT_SiteConfig but didn't see the
> obvious. Will check later to see what difference there is between
> my and yours.

Unsure--the one I posted to pastebin was the one that wasn't working.

I'm just happy it's working :) I'm also happy we were able to demo
this to the company on Friday afternoon, and it was a big hit.

Now to figure out Approvals.. :)

Best,
- --Glenn

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