[rt-users] populate other custom fields from autocomplete custom field

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Apr 25 03:41:57 EDT 2012


If it's totally automatic action then use scrips. You need custom condition
that fires action when custom field x is set. Search wiki for snippets word.

Ruslan from phone.
23.04.2012 16:19 пользователь "jiten" <jiten at cobite.com> написал:

> I have three custom fields:
> 1. Employee name (automcomplete)
> 2. Employee id (not visible to users)
> 3. Business unit
>
> The users will type in the employee name partially and get suggestions and
> complete the name using the suggestions. I have this part working.
>
> I understand that I will have to customize the code and am happy to do
> that.
> What I want to make happen is that the employee id and business unit of
> that employee be automatically set when employee is selected. What is the
> best approach for this and what files would I need to modify?
>
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