[rt-users] User could not be created: Could not set user info

Kevin Falcone falcone at bestpractical.com
Fri Apr 27 09:10:48 EDT 2012


On Fri, Apr 27, 2012 at 08:44:46AM +0200, Adrian Stel wrote:
> yes I use ExternalAuth and I read about this issues, when I # this
> plugin I will be able to add new user, question is, is there any
> possibility to create user with RT-Authen-ExternalAuth ON ??
> 
> We are using RT-Authen-ExternalAuth (mysql)

Yes, there's a config option for it.  If you don't spot it in the
sample config, post your config and someone will flag it for you.

-kevin

> 2012/4/26 Kevin Falcone <falcone at bestpractical.com>:
> > On Wed, Apr 25, 2012 at 10:27:30AM +0200, Adrian Stel wrote:
> >> I have a problem with creating users:
> >> "User could not be created: Could not set user info"
> >
> > Is this user in your LDAP server?  If not, have you configured
> > RT-Authen-ExternalAuth to allow users not in your LDAP server to be
> > created?
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120427/cc8ca7c5/attachment.sig>


More information about the rt-users mailing list