On Wed, Aug 01, 2012 at 08:13:28PM +0200, Mayk Backus wrote: > Hello Mario, > > Check the permissions of the users (or groups) involved on the queues. My experience is to take a piece of paper and draw out a matrix for the permission structure.. > > Regards > > Mayk You can also use RTx::RightsMatrix to help investigate. Cheers, Ken