[rt-users] Extracting selectable Custom Field values via REST

Jonathan Delgado delgado at molbio.mgh.harvard.edu
Tue Aug 7 15:25:26 EDT 2012


Hi,

Is there a way, using the REST interface, to get a list of the acceptable values for a custom field that is of the "Select one value" type?

My goal is to do some simple reporting outside of the RT system, where someone can select a particular queue and then pull down from that queue a list of the selectable values for a particular custom field and get some simple search results back. Using the REST API would certainly be easiest for me if it was doable.


If this isn't possible, I would guess I am limited to the Perl API. Are there some good starting points and sample code to look at for someone who is well versed in Perl but new to the RT API?

-Jonathan





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