[rt-users] Character rendering in tickets

[Kevin Falcone]

On Thu, Aug 02, 2012 at 07:32:42PM -0400, Joe Harris wrote:
> I'm sure there is a setting somewhere for this, but we have been getting strange characters in emails. For instance if someone send an email with the word "don't" it shows up as "don’t". 
> 
> This is probably something simple so forgive me if it's something easy to figure out. I haven't really done any research yet and though someone may have a quick answer for me to save some time. 

This sounds like someone's mailclient is sending in a bad Content-Type
for the actual content.  You'd need to provide a raw email that shows
the problem.

-kevin
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