[rt-users] Mail with attachement bounces

[Leon Berkers]

Hi,

After an upgrade from RT 3.8.7 to RT 4.0.6  on
Centos  Linux host 2.6.18-164.11.1.el5.centos.plus #1 SMP Wed Jan 20 
18:49:35 EST 2010 x86_64 x86_64 x86_64 GNU/Linux

Emails with an attachment are not accepted anymore
The mail comes back with "Permission Denied" above the text.

I put RT in debug mode but I can not get much further with this info:

[Mon Aug  6 11:13:19 2012] [debug]: RT's GnuPG libraries couldn't 
successfully read your configured GnuPG home directory 
(/opt/rt4/var/data/gpg). PGP support has been disabled 
(/opt/rt4/sbin/../lib/RT/Config.pm:595)
[Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: 
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
[Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: 
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
[Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: 
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
[Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: 
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
[Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: 
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
[Mon Aug  6 11:13:19 2012] [debug]: Encode::Guess guessed encoding: 
ascii (/opt/rt4/sbin/../lib/RT/I18N.pm:467)
[Mon Aug  6 11:13:19 2012] [debug]: Found a ticket ID. It's 399869 
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1231)
[Mon Aug  6 11:13:19 2012] [debug]: Mail from user #1220714 
(xxxxxxx at gmail.com) 
(/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:79)
[Mon Aug  6 11:13:20 2012] [crit]: Permission Denied 
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:245)
[Mon Aug  6 11:13:20 2012] [error]: Could not record email: Message not 
recorded: Permission Denied 
(/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:75)


Anybody know what this can be ?
Chmod/chown a directory  somewhere ?  Which one ?

Thanks for input

Leon

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