[rt-users] How to configure the default view of unprivileged users

Kevin Falcone falcone at bestpractical.com
Wed Aug 8 10:32:55 EDT 2012


On Wed, Aug 08, 2012 at 01:25:08PM +0530, Shrivallabh Deshmukh wrote:
>    1. We need to have a home link at the top.

The "Tickets" dropdown menu is clickable and takes you back to the
SelfService homepage.

>    2. We need to have a basic search mechanism where the user can search his or her own tickets
>    on the basis of subject,etc. SO we would like to have a quick search widget.
>    3. We need have the quick create widget on the home page.

These would both require development, you probably want to start
reading: http://requesttracker.wikia.com/wiki/Customizing particularly
the part about callbacks.

-kevin
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