[rt-users] Email notification of updates

Mark Goodge mark at good-stuff.co.uk
Fri Aug 10 10:44:23 EDT 2012


On 10/08/2012 15:32, ktm at rice.edu wrote:
> On Fri, Aug 10, 2012 at 03:22:52PM +0100, Mark Goodge wrote:
>> This is possibly a FAQ, but my Google-fu is failing to find me the
>> answer and RTFM isn't helping either, so I'm asking here.... :-)
>>
>> How do I configure RT to notify me by email when someone else
>> updates a ticket that I own?
>>
>> Mark
>
> It does that in the default configuration that is shipped with
> the software.

OK, then my question needs to be reworded: How do I re-enable it for 
individual users when it's disabled generally on a sitewide basis?

Mark
-- 
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  http://mark.goodge.co.uk



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