[rt-users] Email notification of updates

[ktm at rice.edu]

On Fri, Aug 10, 2012 at 03:44:23PM +0100, Mark Goodge wrote:
> On 10/08/2012 15:32, ktm at rice.edu wrote:
> >On Fri, Aug 10, 2012 at 03:22:52PM +0100, Mark Goodge wrote:
> >>This is possibly a FAQ, but my Google-fu is failing to find me the
> >>answer and RTFM isn't helping either, so I'm asking here.... :-)
> >>
> >>How do I configure RT to notify me by email when someone else
> >>updates a ticket that I own?
> >>
> >>Mark
> >
> >It does that in the default configuration that is shipped with
> >the software.
> 
> OK, then my question needs to be reworded: How do I re-enable it for
> individual users when it's disabled generally on a sitewide basis?
> 
> Mark

Make a scrip based on the disabled Email change notification
scrip to send it only when a particular Email/user is involved.

Ken