[rt-users] Subject Tag Usage

[Mike Johnson]

Hi all,

I just want to be sure I'm understanding the use of "Subject Tag" for a
queue.

I can put whatever I want in this, and it'll change the tag in the subject
line of outgoing messages.

By default rt puts the RT instance name [rt.here.com #12345]

If I put FOO in the subject tag for a queue, the tag would be [FOO #12345]

If I change that tag to BAR, I have to put FOO in the regular expression in
the Site config to ensure it recognizes the old tag.

Is there any other things I should be aware of? I've tested a bunch, but I
just want to make sure I'm not missing anything.

Thanks!
Mike.

-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at nosm.ca
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