[rt-users] No mail is sent for AdminCC recepients

[Bill Cole]

On 14 Aug 2012, at 10:43, Jack Zabolotnyi wrote:

> I thought it should be a default (built-in) action. Otherwise why is 
> it
> called AdminCC?


There isn't really such a thing as "built-in" notification in RT: it is 
all Scrips. The default Scrips DO send AdminCC's updates, specifically 
via these Scrips:

On Create Notify AdminCcs
On Correspond Notify AdminCcs
On Comment Notify AdminCcs as Comment