[rt-users] How do I "unsquelch" a user?

Kevin Falcone falcone at bestpractical.com
Thu Aug 23 10:38:41 EDT 2012


On Thu, Aug 23, 2012 at 01:50:43PM +0100, Rob Lister wrote:
> On Wed, Aug 22, 2012 at 09:56:24AM -0400, Kevin Falcone wrote:
> > You don't say if this is 3.8 or 4.0.
> > 
> > On 3.8, you squelch/unsquelch users for the lifetime of the ticket from
> > the Reply/Comment page.
> 
> Yes.. this is it... thanks... a bit unobvious...

You trimmed the part where we reworked it completely for 4.0 to be
more obvious:

>> On 4.0, the Reply/Comment page only affects the current transaction and
>> you squelch/unsquelch users from the People page.

We did it because the 3.8 variant isn't as user friendly as we'd like.

-kevin
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