[rt-users] show update stat of a ticket

Asanka Gunasekera asanka_gunasekera at yahoo.co.uk
Fri Aug 24 06:24:17 EDT 2012


Hi, is there a way to display a column under "10 highest priority tickets I own" which will show the ticket response status like "waiting for customer or in progress or reviewing" something like that.

Thanks and best regards
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