[rt-users] show update stat of a ticket

Kevin Falcone falcone at bestpractical.com
Mon Aug 27 12:13:55 EDT 2012


On Mon, Aug 27, 2012 at 08:41:23AM +0100, Asanka Gunasekera wrote:
>    Hi, is this even possible

I replied to your mail on the mailing list on Friday.

-kevin

>    ----------------------------------------------------------------------------------------------
> 
>    From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
>    To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com>
>    Sent: Friday, 24 August 2012, 15:54
>    Subject: [rt-users] show update stat of a ticket
>    Hi, is there a way to display a column under "[1]10 highest priority tickets I own" which will
>    show the ticket response status like "waiting for customer or in progress or reviewing"
>    something like that.
>    Thanks and best regards
> 
> References
> 
>    Visible links
>    1. https://192.168.11.39/Search/Results.html?Format=%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%2FTITLE%3A%23%27%2C%0A%27%3Ca%20href%3D%22%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%2FTITLE%3ASubject%27%2C%0A%27__Priority__%27%2C%0A%27__ExtendedStatus__%27&Order=DESC%7CASC%7CASC%7CASC&OrderBy=Priority&Query=%20Owner%20%3D%20%27__CurrentUser__%27%20AND%20%28%20Status%20%3D%20%27new%27%20OR%20Status%20%3D%20%27open%27%29&RowsPerPage=50
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