[rt-users] Logging and timestamp

Kevin Falcone falcone at bestpractical.com
Mon Aug 27 16:29:23 EDT 2012


On Mon, Aug 27, 2012 at 02:23:02PM +0530, Shrivallabh Deshmukh wrote:
>    it looks like the RT logs are all in GMT.
>    Now, within apache's access and error logs. apache logs using my system timezone which is EDT.
>    It gets interleaved with RT logs which are GMT.
>    This is confusing.
>    I have already seen this.
>    [1]http://old.nabble.com/RT-log-has-wrong-timezone-td14893147.html
>    Anybody who has solved this problem in better manner than changing code?
>    Is there a better solution in 4.x

RT does everything internally in GMT, including log.
If you don't want that, have RT log to syslog.

-kevin
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