[rt-users] excluding email addresses from creating tickets

Tim Cutts tjrc at sanger.ac.uk
Thu Aug 30 15:13:53 EDT 2012


On 30 Aug 2012, at 20:04, Stephen Desch <stephen.edward.desch at gmail.com> wrote:

> I see, I'll have to look into adding that to our server. 

Depending on how mail is being delivered to your RT system, you can often do it with the MTA on the system as well, by configuring a blacklist of addresses you don't want delivering to your RT system.

Tim

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