[rt-users] Meaning of API output for ticket history request.

Kevin Falcone falcone at bestpractical.com
Tue Dec 18 21:25:21 EST 2012


On Wed, Dec 19, 2012 at 12:03:11PM +1100, Andrew Spiers wrote:
> When I use the API to request the history on a ticket, I get a
> response which includes as its third line: '# 5/5 (/total)'. What does
> that line mean? What is the 5/5? It doesn't seem to equal the number
> of history items on the ticket.
> 
> This is what I am getting back for a newly created ticket:
> 
> 'RT/4.0.6 200 Ok'
> ''
> '# 3/3 (/total)'
> ''
> '425160: Ticket created by XXXXX'
> ''
> 
> Those '' lines signify empty lines.

When you asked this question on #rt, I asked what command you were
sending.

-kevin
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