[rt-users] rt-users Digest, Vol 105, Issue 27

mutaahir mutaahir at gmail.com
Fri Dec 28 13:52:14 EST 2012


Unsubscribe
On Dec 28, 2012 10:00 PM, <rt-users-request at lists.bestpractical.com> wrote:

> Send rt-users mailing list submissions to
>         rt-users at lists.bestpractical.com
>
> To subscribe or unsubscribe via the World Wide Web, visit
>         http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> or, via email, send a message with subject or body 'help' to
>         rt-users-request at lists.bestpractical.com
>
> You can reach the person managing the list at
>         rt-users-owner at lists.bestpractical.com
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of rt-users digest..."
>
>
> Today's Topics:
>
>    1. Re: RTx-From gives a cross-site error... (Kevin Falcone)
>    2. Re: Custom authentication script fails with >
>       ExternalAuthPriority not defined, please check your configuration
>       file (Kevin Falcone)
>    3. Re: Dashboard and a glance question (Kevin Falcone)
>    4. R: Custom authentication script fails with >
>       ExternalAuthPriority not defined, please check your configuration
>       file (Scotto Alberto)
>    5. R: Custom authentication script fails with >
>       ExternalAuthPriority not defined, please check your configuration
>       file (Scotto Alberto)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 27 Dec 2012 13:56:15 -0500
> From: Kevin Falcone <falcone at bestpractical.com>
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RTx-From gives a cross-site error...
> Message-ID: <20121227185615.GA64810 at jibsheet.com>
> Content-Type: text/plain; charset="us-ascii"
>
> On Fri, Dec 21, 2012 at 03:51:13PM -0600, ktm at rice.edu wrote:
> > You can click through but it adds an additional step and alarms the
> > users. Does anyone have any pointers to documentation about how to
> > fix these types of problems within RT 3.8?
>
> Have you reached out to the author?  This isn't a BPS module so I'm
> not familiar with the internals of it.
>
> -kevin
> -------------- next part --------------
> A non-text attachment was scrubbed...
> Name: not available
> Type: application/pgp-signature
> Size: 235 bytes
> Desc: not available
> URL: <
> http://lists.bestpractical.com/pipermail/rt-users/attachments/20121227/4edf00b5/attachment-0001.pgp
> >
>
> ------------------------------
>
> Message: 2
> Date: Thu, 27 Dec 2012 14:18:51 -0500
> From: Kevin Falcone <falcone at bestpractical.com>
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Custom authentication script fails with >
>         ExternalAuthPriority not defined, please check your configuration
> file
> Message-ID: <20121227191851.GB64810 at jibsheet.com>
> Content-Type: text/plain; charset="us-ascii"
>
> On Thu, Dec 20, 2012 at 11:56:44AM +0000, Scotto Alberto wrote:
> >    But for security reasons I want to execute it as another user (I
> created the Unix user
> >    "selfservice", as well as the RT user "selfservice"). Executing the
> script as this Unix user,
> >    DoAuth fails with the following message:
> >
> >    ExternalAuthPriority not defined, please check your configuration
> file.
>
> Does the selfservice user have access to read your Configuration files
> and all the RT libraries?
>
> -kevin
> -------------- next part --------------
> A non-text attachment was scrubbed...
> Name: not available
> Type: application/pgp-signature
> Size: 235 bytes
> Desc: not available
> URL: <
> http://lists.bestpractical.com/pipermail/rt-users/attachments/20121227/9228a80d/attachment-0001.pgp
> >
>
> ------------------------------
>
> Message: 3
> Date: Thu, 27 Dec 2012 14:19:56 -0500
> From: Kevin Falcone <falcone at bestpractical.com>
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Dashboard and a glance question
> Message-ID: <20121227191956.GC64810 at jibsheet.com>
> Content-Type: text/plain; charset="utf-8"
>
> On Thu, Dec 20, 2012 at 05:33:35PM +0100, Jan Niezb?dny wrote:
> > I have a question. It?s possible to change home page (a glance) for a
> > specific group? Or to change group dashboard page with home page (a
> > glance).
>
> Neither of these are currently features of RT.  They are both
> something we'd love to see in a future release.
>
> I know a number of clients who bookmark dashboards to use as homepages
> (since they have a standard URL) and who use Callbacks to modify the
> Home link to return to that dashboard.
>
> -kevin
> -------------- next part --------------
> A non-text attachment was scrubbed...
> Name: not available
> Type: application/pgp-signature
> Size: 235 bytes
> Desc: not available
> URL: <
> http://lists.bestpractical.com/pipermail/rt-users/attachments/20121227/2aa6b1ff/attachment-0001.pgp
> >
>
> ------------------------------
>
> Message: 4
> Date: Thu, 27 Dec 2012 21:41:17 +0000
> From: Scotto Alberto <al.scotto at reply.it>
> To: Kevin Falcone <falcone at bestpractical.com>,
>         "rt-users at lists.bestpractical.com" <
> rt-users at lists.bestpractical.com>
> Subject: [rt-users] R: Custom authentication script fails with >
>         ExternalAuthPriority not defined, please check your configuration
> file
> Message-ID:
>         <C8B8517ADA90DB40A482797D59EB8389641D0653 at CED01MBXS08.replynet.prv
> >
> Content-Type: text/plain; charset="iso-8859-1"
>
> Oh, thank you, my saviour!
>
> I was guessing it was about my lack of knowledge of the library (missing
> some parameters), so didn't think of the obvious..
>
> Btw, I just had to give my 'selfservice' user read permissions for etc/
> files
>
>
> Happy new year to all of you,
> and thank you all for your support and sharing!!
> (bestpractical guys in particular; Kevin, in very particular!)
>
> Cheers
>
> ________________________________________
> Da: rt-users-bounces at lists.bestpractical.com [
> rt-users-bounces at lists.bestpractical.com] per conto di Kevin Falcone [
> falcone at bestpractical.com]
> Inviato: gioved? 27 dicembre 2012 20.18
> A: rt-users at lists.bestpractical.com
> Oggetto: Re: [rt-users] Custom authentication script fails with >
> ExternalAuthPriority not defined, please check your configuration file
>
> On Thu, Dec 20, 2012 at 11:56:44AM +0000, Scotto Alberto wrote:
> >    But for security reasons I want to execute it as another user (I
> created the Unix user
> >    "selfservice", as well as the RT user "selfservice"). Executing the
> script as this Unix user,
> >    DoAuth fails with the following message:
> >
> >    ExternalAuthPriority not defined, please check your configuration
> file.
>
> Does the selfservice user have access to read your Configuration files
> and all the RT libraries?
>
> -kevin
>
>
> Alberto Scotto
>
> Blue Reply
> Via Cardinal Massaia, 83
> 10147 - Torino - ITALY
> phone: +39 011 29100
> al.scotto at reply.it
> www.reply.it
>
>
> ________________________________
>
> --
> The information transmitted is intended for the person or entity to which
> it is addressed and may contain confidential and/or privileged material.
> Any review, retransmission, dissemination or other use of, or taking of any
> action in reliance upon, this information by persons or entities other than
> the intended recipient is prohibited. If you received this in error, please
> contact the sender and delete the material from any computer.
>
>
> ------------------------------
>
> Message: 5
> Date: Fri, 28 Dec 2012 00:57:33 +0000
> From: Scotto Alberto <al.scotto at reply.it>
> To: Kevin Falcone <falcone at bestpractical.com>,
>         "rt-users at lists.bestpractical.com" <
> rt-users at lists.bestpractical.com>
> Subject: [rt-users] R: Custom authentication script fails with >
>         ExternalAuthPriority not defined, please check your configuration
> file
> Message-ID:
>         <C8B8517ADA90DB40A482797D59EB8389641D06D0 at CED01MBXS08.replynet.prv
> >
> Content-Type: text/plain; charset="us-ascii"
>
> I've just shared my script on rt wikia :)
>
> http://requesttracker.wikia.com/wiki/Rt-auth-user
>
> Any improvements are welcome.
>
> For example, I suspect there's a better way to do it (it = authenticating
> against external auths first, and then the local RT's DB).
> I'd expect to call only DoAuth, and then it should fall to IsPassword by
> itself, shouldn't it?
>
>
>
> Alberto Scotto
>
> Blue Reply
> Via Cardinal Massaia, 83
> 10147 - Torino - ITALY
> phone: +39 011 29100
> al.scotto at reply.it
> www.reply.it
>
>
> ________________________________
>
> --
> The information transmitted is intended for the person or entity to which
> it is addressed and may contain confidential and/or privileged material.
> Any review, retransmission, dissemination or other use of, or taking of any
> action in reliance upon, this information by persons or entities other than
> the intended recipient is prohibited. If you received this in error, please
> contact the sender and delete the material from any computer.
>
>
> ------------------------------
>
> --------
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>
>
> End of rt-users Digest, Vol 105, Issue 27
> *****************************************
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121228/e95f9367/attachment.htm>


More information about the rt-users mailing list