[rt-users] view agent attached file/image in a reply/comment

[Mayk Backus]

Hi list,

I noticed that when a reply is made on a ticket by one of our agents,
and there's an attachement i can't view this.  For example when someone
sends a screenshot of something, i can see the file is attached when
downloading the it with headers , but is there a way to view the
attachment (image, etc) inside RT ?

thanx

Greets

Mayk Backus