[rt-users] RT:Extension:ResetPassweord errors out

Axay Desai adesai at e-squareconsulting.com
Tue Feb 7 18:13:26 EST 2012


I have version 4.0.4. installed.  I am trying to put 
'Reset Password' link on 
the main page by installing plugin 
RT-Extension-ResetPassword-0.04.  
It gives following message during install:
perl Makefile.PL make install
Cannot determine perl version info from 
lib/RT/Extension/ResetPassword.pm
Cannot determine author info from 
lib/RT/Extension/ResetPassword.pm
Cannot determine license info from 
lib/RT/Extension/ResetPassword.pm
Using RT configuration from /opt/rt4/lib/RT.pm:
./html  => /opt/rt4/local/plugins/RT-Extension-ResetPassword/html
./lib   => /opt/rt4/local/plugins/RT-Extension-ResetPassword/lib
Cannot determine perl version info from lib/RT/Extension/ResetPassword.pm
Cannot determine license info from lib/RT/Extension/ResetPassword.pm
Writing Makefile for RT::Extension::ResetPassword
Writing MYMETA.yml and MYMETA.json

I have updated RT_SiteConfig.pm with plugin information.  
When I try to restart 
Apache, i get following error:

[Tue Feb  7 23:03:36 2012] [warning]:   
(in cleanup) Error while loading 
/opt/rt4/sbin/rt-server: Can't locate               
RT/Extension/ResetPassword.pm in @INC (@INC contains: /opt/rt4/sbin/..
/local/lib 
/opt/rt4/sbin/../lib /usr/local/lib/perl5 
/usr/local/share/perl5 
/usr/lib/perl5/vendor_perl /usr/share/perl5/vendor_perl 
/usr/lib/perl5 /u              
sr/share/perl5 . /etc/httpd) at /opt/rt4/sbin/../lib/RT.pm 
line 659. 
(/opt/rt4/sbin/../lib/RT.pm:343)

Any help in this matter is appreciated.  Thanks - Axay




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