[rt-users] Searching on Custom Fields

Ruslan Zakirov ruz at bestpractical.com
Tue Feb 21 08:05:36 EST 2012


Hi,

A few screenshots would be helpful to better understand situation and
try to reproduce.


On Sat, Feb 18, 2012 at 03:06, Jason Marshall <jasonm at kelman.com> wrote:
> Hi all, I looked through the archives as best I could and didn't see
> anything specifically about this issue.
>
> RT 3.8.8
>
> I've got a queue with 2 custom fields associated with it (they're not global
> custom fields).
>
> Click on Tickets, then New Search.
>
> Select the queue, and hit Add These Terms, and one of the two custom fields
> shows up in the Add Criteria section, but not both.
>
> Smells like a bug.  Anyone know if this works right in a later 3.x release?
>  Or is this happening only to me?
>
> Thanks in advance!
>
> ---
> Jason Marshall
> IT Manager
> Kelman Data Management
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.



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