[rt-users] No recipients found. Not sending.

[Kevin Falcone]

On Thu, Feb 23, 2012 at 08:23:51AM +0200, Bruce Blacklaws wrote:
> I've tried both AdminCC and CC... nothing works.

There's no need to copy me on replies, I read the mailing list.

Are the users you're adding as AdminCcs users with email addresses and
are those users someone other than you?

-kevin

> On Wed, Feb 22, 2012 at 7:32 PM, Kevin Falcone
> <falcone at bestpractical.com> wrote:
> > On Wed, Feb 22, 2012 at 10:23:41AM +0200, Bruce Blacklaws wrote:
> >> Anyone know what causes this and how to fix it? I've added individual
> >> user accounts and groups as queue "watches" but they do not receive
> >> the notification email messages when a new ticket arrives. I enabled
> >> logging and found...
> >
> > What kind of Watchers are they?  The Scrip you're quoting is looking
> > for AdminCcs (assuming a standard RT install).
> >
> >> [Wed Feb 22 08:19:04 2012] [info]:
> >> <rt-4.0.1-18896-1329898744-768.58-4-0 at ThoughtExpress> No recipients
> >> found. Not sending.
> >> (/usr/share/request-tracker4/lib/RT/Interface/Email.pm:352)
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