[rt-users] Quick Ticket Creatation

Kevin Falcone falcone at bestpractical.com
Thu Feb 23 11:13:22 EST 2012


On Thu, Feb 23, 2012 at 11:05:24AM +0000, Martin Petersson wrote:
>    About the Quick Ticket Creatation, is it possible to have all users in the dropdown list so
>    that I can assign a ticket to a certain owner?
> 
>    How can I do that?

You'll need to cleanly override Elements/QuickCreate and replace the
Me/Nobody code with a call to SelectOwner.

You can read more about cleanly customizing RT at http://requesttracker.wikia.com/wiki/Customizing

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120223/1e53cf6a/attachment.sig>


More information about the rt-users mailing list