[rt-users] Custom field value in an email

[nickyflavier]

Dear Mr. Thomas,

Thanks, after doing the make initdb I had it enabled on the select list, I
will try extracting the custom field value and post the result here.


Thomas Sibley wrote:
> 
> On 02/29/2012 12:58 AM, nickyflavier wrote:
>> However, when I am creating a new script based on this guideline
>> http://requesttracker.wikia.com/wiki/ExtractCustomFieldValues , the
>> Action:
>> Extract Custom Field Values is not on the select option list.
>> 
>> How do I know If I have installed the
>> RT::Extension::ExtractCustomFieldValues and enabled it properly?
>> It might be an installation issue, otherwise kindly correct me if I am
>> wrong.
> 
> You didn't read the README that ExtractCustomFieldValues ships with.
> Please read it.  You missed the make initdb step for first time installs.
> 
> Thomas
> --------
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> 
> 

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