[rt-users] RT 3.8.7 Patch?

[Joe Kirby]

Rusian

We just moved this into production and all is fine now.

Thank you very much

Joe

Joe Kirby ,  Assistant Vice President, Business Systems
Division of Information Technology (DoIT) 
Support Response -   http://www.umbc.edu/oit 
Administration 627
Office - 410-455-3020 
Email - kirby at umbc.edu

On Dec 16, 2011, at 8:19 AM, Ruslan Zakirov wrote:

> Hello Joe,
> 
> On Fri, Dec 16, 2011 at 16:40, Joe Kirby <kirby at umbc.edu> wrote:
>> UMBC is working on an upgrade to 4.04 however we will not go live until
>> after our Spring 2012 semester ends, May 2012
>> 
>> We are experiencing a situation where the sort order of our Custom Fields is
>> not being honored when presented and I have a need to have this work in
>> 3.8.7 or a version I can upgrade to with very little impact on the user
>> community.
>> 
>> A patch would be preferable
>> 
>> We are running on Solaris with Oracle 10g. This particular queue requires 6
>> CF's
>> 
>> Ideas?
> 
> Does your policy allows to update DBIx::SearchBuilder module and RT to
> 3.8.latest?
> 
>> Thanks in advance
>> 
>> Joe
> 
> -- 
> Best regards, Ruslan.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120103/15ba4d05/attachment.htm>