[rt-users] Error with scrip2 'On Owner change'

Daniel Garcia Mejia dgarcia at cesca.cat
Thu Jan 5 06:40:45 EST 2012


Hi, I have problem with global script 2 'On Owner Change notify Owner':

1.-I create a new ticket and put owner (for example 'Person1' , where 
his email is example1 at example.com)
2.-In another account, I open the same ticket and steal.
3.-I see this in terminal:

[Thu Jan  5 11:40:44 2012] [info]: <***@cesca.cat> #247/2135 - Scrip 2 
On Owner Change Notify Owner
[Thu Jan  5 11:40:44 2012] [info]: <***@cesca.cat> No recipients found. 
Not sending.


It is normal? I want that RT sent email to Person 1 
(example1 at example.com) when another person steal her ticket.

Thanks!

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