[rt-users] RT3.8.8 getting logged out after doing search

[o.nash at cs.ucc.ie]

Hi Ruslan,
thanks for your reply. here is the sessions table show.
mysql> show create table sessions;
+----------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Table    | Create Table 
|
+----------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| sessions | CREATE TABLE `sessions` (
   `id` char(32) NOT NULL,
   `a_session` longtext,
   `LastUpdated` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE 
CURRENT_TIMESTAMP,
   PRIMARY KEY (`id`)
) ENGINE=MyISAM DEFAULT CHARSET=latin1 |
+----------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
1 row in set (0.00 sec)

mysql>
thanks
Oliver

On Sun, 8 Jan 2012, Ruslan Zakirov wrote:

> Hi,
>
> RT version? Show us how your new sessions table looks.
>
> SHOW CREATE TABLE sessions;
>
> On Fri, Jan 6, 2012 at 15:56,  <o.nash at cs.ucc.ie> wrote:
>> Dear all,
>> We recently had a MySQL crash [ due to RAM failure ], after RAM replaced and
>> sessions table dropped and re-created from Schema in rt3.sql dump we are
>> seeing a new problem with searches.
>> When the search is executed the resulting tickets are displayed fine
>> but any attempt to open one results in the RT login screen.
>> If we do login the required ticket is opened.
>>
>> When browsing tickets from the HOME base list this does not happen.
>>
>> Here is an example apache log of the above search:
>> 143.239.74.146 - - [06/Jan/2012:11:36:46 +0000] "GET
>> /Search/Results.html?Format='%20%20%20%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__id__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3A%23'%2C%0A'%3Cb%3E%3Ca%20href%3D%22__WebPath__%2FTicket%2FDisplay.html%3Fid%3D__id__%22%3E__Subject__%3C%2Fa%3E%3C%2Fb%3E%2FTITLE%3ASubject'%2C%0A'__Status__'%2C%0A'__QueueName__'%2C%0A'__OwnerName__'%2C%0A'__Priority__'%2C%0A'__NEWLINE__'%2C%0A''%2C%0A'%3Csmall%3E__Requestors__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__CreatedRelative__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__ToldRelative__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__LastUpdatedRelative__%3C%2Fsmall%3E'%2C%0A'%3Csmall%3E__TimeLeft__%3C%2Fsmall%3E'&Order=DESC%7CASC%7CASC%7CASC&OrderBy=LastUpdated%7C%7C%7C&Page=1&Query=Status%20%3D%20'new'%20OR%20Status%20%3D%20'open'&RowsPerPage=50&SavedChartSearchId=new&SavedSearchId=
>> HTTP/1.1" 200 35950
>> 143.239.74.146 - - [06/Jan/2012:11:37:09 +0000] "GET
>> /Ticket/Display.html?id=16718 HTTP/1.1" 200 5267
>> 143.239.74.146 - - [06/Jan/2012:11:37:25 +0000] "POST /Ticket/Display.html
>> HTTP/1.1" 200 32802
>> ----------------------
>> I have cleared old cookies and caches etc ....
>>
>> Thanks
>> Oliver
>> ubuntu 10.04
>> perl 5.10.1
>> apache 2.2.17
>> mod_perl 2.0.5 [ previously we used mod_perl 2.0.4 ] this is only change
>> since crash.
>>
>> --
>> Oliver Nash
>> CSSG Computer Science UCC
>> -------------------------
>> --------
>> RT Training Sessions (http://bestpractical.com/services/training.html)
>> * Boston  March 5 & 6, 2012
>
>
>
> -- 
> Best regards, Ruslan.
>

--
Oliver Nash
CSSG Computer Science UCC
-------------------------