[rt-users] Problem with RT::Action::Notify

Kevin Falcone falcone at bestpractical.com
Mon Jan 9 14:47:36 EST 2012


On Mon, Jan 09, 2012 at 04:22:04PM +0100, Daniel Garcia Mejia wrote:
> Hi,
> 
> I want to install this module:
> 
> http://search.cpan.org/dist/RT-Extension-NotifyOwners/lib/RT/Extension/NotifyOwners.pm
> 
> I install correctly and follow the steps that I read in 'Install'.
> When I'm triying this script, I see this in terminal:

Did you register it as a Plugin in your config?
(Add RT::Extension::NotifyOwners to @Plugins in your
RT_SiteConfig.pm?)

If that fixes it, it sounds like the author has a bug in their
documentation

-kevin

> [root at cerussita sbin]# [Mon Jan  9 15:23:58 2012] [error]: Scrip
> Prepare 39 died. - Can't locate object method "new" via package
> "RT::Action::NotifyOwners" at
> /home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/ScripAction.pm line 175.
> 
> Stack:
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/ScripAction.pm:175]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Scrip.pm:443]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Scrips.pm:252]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Transaction.pm:179]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Record.pm:1447]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Ticket.pm:2989]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Ticket.pm:3053]
>   [/home/dgarcia/RT/rt-4.0.4/share/html/Ticket/Display.html:145]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Interface/Web.pm:538]
>   [/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Interface/Web.pm:285]
>   [/home/dgarcia/RT/rt-4.0.4/share/html/autohandler:53]
> (/home/dgarcia/RT/rt-4.0.4/sbin/../lib/RT/Scrip.pm:451)
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