[rt-users] Allow unprivileged users to search

Ruslan Zakirov ruz at bestpractical.com
Tue Jan 10 07:21:55 EST 2012


On Tue, Jan 10, 2012 at 15:46,  <kripur at gmail.com> wrote:
> Hi all,
>       In RT-4.0.4, is it possible to allow unprivileged users the ability
>       to search. i.e allow them to see new search/quick search menu
>       (as privileged users can).
>
>       Is is also possible, for unprivileged users to see the unowned
>       tickets list.
>
>       Any help would be greatly appreciated.

Unprivileged users use self service. You either extend self service or
make users privileged with limited set of rights.

>
>       Many Thanks
>
>
>       krishan
> --
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.



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