[rt-users] RE RT 4.0.4 - Running Extract Custom Fields script on existing tickets in queue?

[Raphaël MOUNEYRES]

hello,
you can write your own perl script and launch it in a terminal.

inside your script you will search for all revelent tickets and apply your 
modifications.

take a look at this script on how to initialize and search for tickets :
http://www.cs.kent.ac.uk/people/staff/tdb/rt3/rt-remind

Raphaël MOUNEYRES




"Chris Rios" <CRios at hotwirecommunication.com> 
Envoyé par : rt-users-bounces at lists.bestpractical.com
18/01/2012 17:05

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<rt-users at lists.bestpractical.com>
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Objet
[rt-users] RT 4.0.4 - Running Extract Custom Fields script on   existing 
tickets in queue?






All,
 
I finally got my ExtractCF working last night on incoming tickets to a 
queue, what I would like to do is find a way to manually run that script 
against the existing tickets in the queue (There’s about 2500). Is this 
possible at all? Please advise. Thank you!
 
Chris
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* Boston — March 5 & 6, 2012


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