[rt-users] Required fields

[Ruslan Zakirov]

On Mon, Jan 23, 2012 at 18:28, Daniel Garcia Mejia <dgarcia at cesca.cat> wrote:
> On 23/01/12 15:16, Daniel Garcia Mejia wrote:
>
> Hi,
>
> One question:
> Is there a way to require certain fields when a user creates a new ticket?

In addition to built in mandatory custom fields you can use the following:

http://search.cpan.org/~bheisig/RT-Extension-MandatoryFields-0.5/lib/RT/Extension/MandatoryFields.pm

MandatorySubject and MandatoryRequestor are also available on the CPAN.

>
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>        / /       Daniel García Mejía
>  C E / S / C A   Portals i Repositoris
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>
> Sorry for the question, I just see the solution:
>
> When create a Custom Fields it's possible to put a 'Validation'. I don't see
> this, sorry
>
>
> --
> .......................................................................
>         __
>        / /       Daniel García Mejía
>  C E / S / C A   Portals i Repositoris
>      /_/         Centre de Serveis Científics i Acadèmics de Catalunya
>
>  Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
>  T. (NULL) - F.  93 205 6979 - dgarcia at cesca.cat
> .......................................................................
>
>
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-- 
Best regards, Ruslan.